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9elfer's avatar
9elfer
Explorer | Level 3
6 months ago

The Dropbox desktop app doesn't install correctly on Sequoia 15.5

I have just bought a new Mac Book Air and running Sequoia 15.5. I have used dropbox since it started, and never had an issue. However I simply cannot get Dropbox to install properly in Sequoia 15.5.

The folder syncs after initial set up, but the app does not appear in the menu bar, and cannot be run from applications, as this is just a short cut to the folder. I have no way to access the app settings, or add the personal account I have. 

I have lost all morning to this, does anyone have a solution (please don't say delete and reinstall, as I have done that 5/6 times) or reboot. Is this a known bug ? If so, when does it get fixed as I now have not way to sync files...

 

 

 

desktop
Install
Mac

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi 9elfer, just checking to see if you saw our last reply. 
    If you still need any help, feel free to reach out to us again.
    If your issue has been solved, let us know what worked for you!

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