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john1911's avatar
john1911
Helpful | Level 6
2 hours ago

The Dropbox desktop app doesn't load after restarting my computer on Windows

Application Affected (Dropbox Paper, File requests, etc.) DROPBOX Windows APP Device Gigabyte i5 Computer Operating System/Browser (if using the web) Windows 11 Pro, Firefox browser Dropbox Ap...
desktop
sync
windows
john1911's avatar
john1911
Helpful | Level 6
2 hours ago

Yes, I have that option on, and I did indeed turn it off and back on.  The next restart Dropbox did not start again, so I deemed that one a bust. I didn't see any other options in the Dropbox tray app that might change this behavior.

I did an Internet search before posting and tried a number of "solutions", none of which worked.

Is this perhaps just a limitation of the basic Dropbox?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    No, your Dropbox plan wouldn't be affecting this option at all john1911. Since you already tried reinstalling the app, the next step would be an advanced reinstall at this point. 

    Give it a go when you get the chance and let me know of any updates!

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