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danielvega1984's avatar
danielvega1984
Explorer | Level 3
1 day ago

The Dropbox desktop app is stuck at "Upgrading Database" on MacOS

Application Affected Dropbox App Device Macbook Pro Operating System/Browser (if using the web) macOS Tahoe 26.2 Dropbox App Version (if using the app) Question or Issue For several day...
dropbox
Mac
sync
upgrades
danielvega1984's avatar
danielvega1984
Explorer | Level 3
11 hours ago

I've reinstalled the Dropbox App and it still gives me the same message ("Upgrading database...).

I have macOS Tahoe 26.2.  Is this not compatible with the Dropbox App?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 hours ago

You can find the system requirements for the Dropbox desktop app here if you'd like to take a look danielvega1984. 

That said, have you tried logging out from the account through the app's preferences and then back in? 

  • danielvega1984's avatar
    danielvega1984
    Explorer | Level 3
    5 hours ago

    Yes, I did.  It still says "Upgrading database..."

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