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Solved
The Dropbox icon keeps disappearing from my MacBook taskbar
Hi - my dropbox icon keeps dissapearing from the taskbar of my MacBook Pro (Retina, 13-inch, Early 2015). I am running High Sierra 10.13.6 and my dropbox is version 228.4.5567. When the icon dissappe...
Hi Megan & Nancy. I havent yet done the advanced reinstall as the issue seems to have resolved itself. I had done some parallel reading about the issue and it had been suggested I might untick the dropbox icon in the login items menu (in users & groups), restart the computer, then retick it. I did this and the icon/connection has not dropped off now for one continuous week. I have no idea if my actions were causal or co-incidental - but fingers crossed the duration of the connection means whatever the issue was has been rectified.
Hi Megan & Nancy. I havent yet done the advanced reinstall as the issue seems to have resolved itself. I had done some parallel reading about the issue and it had been suggested I might untick the dropbox icon in the login items menu (in users & groups), restart the computer, then retick it. I did this and the icon/connection has not dropped off now for one continuous week. I have no idea if my actions were causal or co-incidental - but fingers crossed the duration of the connection means whatever the issue was has been rectified.
Theresa
Community Manager
Community ManagerHi there enclosure and welcome to the Dropbox Community. I’m really glad to hear things are running smoothly again and thank you for coming back to share that update. It’s always great when things get resolved!
Since you’re using Dropbox on macOS, I’d love to know... do you have a fave feature that helps you get the most out of it on your device? Always curious to hear how folks are using Dropbox day to day on Mac.
Looking forward to hearing from you,
T😸 (Dropbox Community Manager)
