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PeeVee's avatar
PeeVee
New member | Level 1
2 years ago

The Dropbox Passwords extension updates passwords when there is no need

I have a particular login account that has multiple security levels. i.e. It has a UserId and Password for logging in and an additional Password for specical functionality. When I log in, Dropbox...
Dropbox Passwords
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey PeeVee, thanks for clarifying! 

Do you use Dropbox Passwords with a specific browser? If so, would you mind clarifying which one you use? 

PeeVee's avatar
PeeVee
New member | Level 1
2 years ago

Yes, Google Chrome on Windows 11

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for clarifying that for us PeeVee - much appreciated.

    Could you, as a test, try another browser and let us know if you notice the same behavior? 

    • PeeVee's avatar
      PeeVee
      New member | Level 1
      2 years ago

      Hi Walter,

      I just tried it using Microsoft Edge and it seems to be ok. It didn't want to save the incorrect password.

      Here are 2 screenshots of my additional trading password for the site - the first screenshot shows the password auto populated with my login password (which is incorrect).

      The second shows my Trading password that I entered - note that it's shorter.

      Why does Dropbox Passwords populate the Trading Password field?

      Thanks

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi PeeVee, thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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