Forum Discussion

PeeVee's avatar
PeeVee
New member | Level 1
2 years ago

The Dropbox Passwords extension updates passwords when there is no need

I have a particular login account that has multiple security levels. i.e. It has a UserId and Password for logging in and an additional Password for specical functionality. When I log in, Dropbox...
Dropbox Passwords
PeeVee's avatar
PeeVee
New member | Level 1
2 years ago

Hi Jay, 

Thanks, will do.

I click on "Contact Customer Support" and "Contact Us" under Support at the bottom of the page and it just seems to go around in circles. 

Not clear where to actually go to contact support.

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey PeeVee, you can go to our support page here and then choose Dropbox Core > Integrations > Integrations General > This did not solve my issue (or to this page, in short).

  • PeeVee's avatar
    PeeVee
    New member | Level 1
    2 years ago

    Thank you, I have just submitted it.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey PeeVee, feel free to share your ticket number reference, in order for me to locate it on our system.

    Thanks!

  • PeeVee's avatar
    PeeVee
    New member | Level 1
    2 years ago

    Ticket 24537721.

    Thanks

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Awesome, thanks for that PeeVee!

    I was able to locate the ticket number reference, and also left a note there. 

    An agent will be with you shortly, thanks!

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