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Forum Discussion
djlance
4 years agoNew member | Level 2
The Dropbox website is showing a blank page; not loading
You are not fully operational. Your site is down. I have checked with multiple users and it is down.
What is the status and what is the ETR?
Remimolette
4 years agoExplorer | Level 3
Hi, this is weird, my dropbox homepage (/home) is purely blank !
And this happens on every browser of all of my computers : Opera, Firefox and Chrome on my imac and macbook laptop !
Refreshing is the same for half an hour now.
I restart my computers twice I don't understand.
Is it possible that it comes from my personal network ?
- tutunaku4 years agoNew member | Level 2
Are you using a VPN? I am having the same problem. I had to turn it off to be able to access my files.
- Здравко4 years agoLegendary | Level 20
Hi Remimolette,
Yes, I too have noticed it. Seems, it was some kind of glitch (seems in continuation), affecting browsers state (makes it inconsistent). Usually getting to and back from http://dropbox.com/h resets the state and everything gets back to work. Try it. It works for me.
Let's hope it will be fixed soon.
- Strahan4 years agoExplorer | Level 3
I'm having the same problem. I open Dropbox, it goes to dropbox/home and it's totally blank. Just for yuks, I fired up Edge and went to dropbox.com. Got the page. Hit sign in, entered creds, /home loaded fine. Yay! So I go to rewind a folder, and after clicking activity -> rewind, the rewind interface page loads annnnnnnnnnnnnd it's blank. !#@$%$%^&^%$&%^
- janicevaneck4 years agoExplorer | Level 4
experiencing the same issue
- Leg-o-lasz4 years agoHelpful | Level 5
I saved many months ago the Dropbox shortcut with linked the subpage "All my files", in order to access at once to all my Dropbox files. Since yesterday, it can't load anymore... it just stops any attemps of loading, or can load just clicking and clicking again for many times. I therefore need to access to my Dropbox through other shortcuts, like one linked to the subpage "Home", or through the subpage "Special files". I tried everything I could - deleting and re-installing Chrome, changing broswers (Edge, Firefox), changing Wi-Fi connection, deleting cookies,.... but still no solution. It won't load either logging in by desktop page on the browser of a mobile smartphone. Where could the problem be? I presume it must be a problem of Dropbox itself, since it's quite unbeileveable all the browser and devices have the same difficulty in loading that page. Not a big issue, since I can still access to Dropbox through other shortcuts... but it was anyway easier through the "All my files" shortcut. After many months I had got used, almost automatically, to access to Dropbox through this 🙂
Thanks a lot to those who will answer me 😀
- AaronB4 years agoExplorer | Level 4
Having the same issue but figured out a workaround.
Somehow, get to the desired page(s) and create a new shortcut. Works like a champ now.
Even though the URL looks the same, something's going on behind the scenes in our old shortcuts.- Leg-o-lasz4 years agoHelpful | Level 5
Unfortunately, that did not work for me (using Chrome and Edge on Windows 10). Any alternative solutions, do you know? Thanks in advance 🤗
- MikeD744 years agoNew member | Level 2
Same here, very frustrating....
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