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djlance's avatar
djlance
New member | Level 2
3 years ago
Solved

The Dropbox website is showing a blank page; not loading

You are not fully operational. Your site is down. I have checked with multiple users and it is down.  What is the status and what is the ETR?
Web
  • sewlady's avatar
    sewlady
    3 years ago

    Hannah, just wanted to let you know that (for some unknown reason) viewing my Dropbox main page has started working TODAY (Thursday 9/15/22) in Firefox.  I have no idea why; I didn't make any changes myself.  I'm just glad I don't have to fight with it anymore.  Or have to use Chrome to view my info.

AaronB's avatar
AaronB
Explorer | Level 4
3 years ago

Having the same issue but figured out a workaround.

Somehow, get to the desired page(s) and create a new shortcut. Works like a champ now.

Even though the URL looks the same, something's going on behind the scenes in our old shortcuts.

Leg-o-lasz's avatar
Leg-o-lasz
Helpful | Level 5
3 years ago

Unfortunately, that did not work for me (using Chrome and Edge on Windows 10). Any alternative solutions, do you know? Thanks in advance 🤗

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