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djlance
4 years agoNew member | Level 2
The Dropbox website is showing a blank page; not loading
You are not fully operational. Your site is down. I have checked with multiple users and it is down.
What is the status and what is the ETR?
Hannah, just wanted to let you know that (for some unknown reason) viewing my Dropbox main page has started working TODAY (Thursday 9/15/22) in Firefox. I have no idea why; I didn't make any changes myself. I'm just glad I don't have to fight with it anymore. Or have to use Chrome to view my info.
46 Replies
Replies have been turned off for this discussion
- Iniesta4 years agoExplorer | Level 4
Same here.
Dropbox have been very buggy and not working as good as before.
Recently I have some problems with .jpg not being previewed although my files are working well and not corrupted (I used another platform and it worked well - it shows Dropbox is buggy)Now I keep getting grey blank pages when I try to access
- NCIrving24 years agoHelpful | Level 5
Thanks for your reply. Glad to know it's not just me!
- Hannah4 years ago
Dropbox Community Moderator
Hey everyone, thanks for reporting this to us.
We've gathered your posts to this thread.
Have you tried clearing your browser's cache and cookies, to see if that helps?
Some super users have also provided some steps you can follow in this thread.
Let us know if anything you tried, helps!
- Leg-o-lasz4 years agoHelpful | Level 5
I did it but it did not work. Deleted all cookies, history navigation, cache from Chrome, and reinstalled everything... still looking for a solution 😐
- barlynne4 years agoNew member | Level 2
intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home
- msaunders4 years agoExplorer | Level 3
Web version intermittently requesting files from /spectrum/ and /typescript/ that are 404'ing and means my dropbox.com/work does not load.
Does anyone have any idea why some of my instances are including these references?
- Pamela20224 years agoExplorer | Level 3
I am having problems with dropbox today and was wondering if anyone else has the same issues. It keep going blank and I can't see any of my folders and I can't open anything up with Adobe. I have never had this happen before. I have log out and also restarted my computer.
- MikeD744 years agoNew member | Level 2
Same here, very frustrating....
- Rich4 years ago
Super User II
barlynne wrote:
intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home
Clear your browser's cache/browsing history and try again, or try another browser.
- Dave_Rado4 years agoCollaborator | Level 10
If I try to go to https://www.dropbox.com/home in any browser it just loads a blank page. Clearing the browser cache makes no difference. I can open my dropbox via the app but not via any browser. What's going on?
Dave
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