We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

theIdeaMen's avatar
theIdeaMen
Explorer | Level 4
2 months ago

The Microsoft desktop app was moved to WindowsApps Folder, and icons have changed

I installed the Dropbox app from the Windows App Store. Everything seems fine with syncing, but after about a day, the icons for the desktop shortcut and the folder in file explorer change to the def...
desktop
Microsoft
Windows
theIdeaMen's avatar
theIdeaMen
Explorer | Level 4
2 months ago

Been running Dropbox app from the link you provided for a few days and it has been fine. Must just be the app from the Microsoft store that does the odd behavior.

T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
2 months ago

Hi theIdeaMen​  and welcome to the Dropbox Community! It's great to have you here. Thank you so much for getting back to us to let us know your issue has been resolved. It's people like you who keep the Community spinning each day 😼.

By the way, I'm Theresa - you will see me here on the Community getting involved in threads and starting conversations 👩‍💻 . I'm curious - what would be your favourite Dropbox feature?

Looking forward to hearing from you,

T😺( Dropbox Community Manager)

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!