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Mawthra's avatar
Mawthra
Helpful | Level 6
3 years ago

The upgrade to new new macOS build (one that uses Locations) has been a complete and total disaster

I installed Dropbox on a wiped/fresh install M2 Max MacBook Pro, it prompted me to update to the new Dropbox that uses the Apple Cloud API stuff where it keeps your Dropbox folder in a sub folder of ...
desktop
dropbox business
Mac
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Mawthra, let's jump right into this! 

 

In regards to the app being stuck at "starting", did you try uninstalling the app and then installing it again? How long has it been like that?

 

As for the "sync next" option that you tried, what was the app's syncing status when you tried to sync these files next? Was the app syncing, or stuck at starting?

 

As for the point 3, are you referring to these icons, by any chance? In any case your feedback regarding our new Dropbox desktop application has been very valuable and I will endeavor to make sure your voice is heard.

 

Keep me posted, and we'll take it from there!

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