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Forum Discussion

Redderz's avatar
Redderz
New member | Level 2
3 years ago

"There was a problem completing this request" on Desktop

I have recently changed laptop so am trying to add Dropbox to my desktop as before. Every time I log in I get the error "there was a problem completing this request":   I have changed my e...
account access
desktop
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey jannegue, sorry to jump in here, but could you try the offline installer from this page and let  us know how it goes?

Ashgaar's avatar
Ashgaar
New member | Level 2
3 years ago

I have the same problem. I have followed the link of Walter and have downloaded the new installer (Win, 64 bit) from that page, but now I am getting an "Invalid email or password" message. Both email and password are correct, and I use them to log onto Dropbox in my browser (Chrome).

Any ideas?

This is a very annoying issue and I would be gratefull for help with it. If this persists I migh have to cancel my Drobox subscription and change to other cloudbased storage.

All the best,

Goran

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