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QuietCoyote's avatar
QuietCoyote
Helpful | Level 5
4 years ago
Solved

Transfers not loading/loading slowly

Multiple clients having issues downloading transfers I've sent today. Not loading on my end either. Anyone else having issues?   
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Dropbox Transfer
  • QuietCoyote's avatar
    QuietCoyote
    4 years ago

    Hi Hannah! 

    Seems to be working today. Chrome was working yesterday, but I had 2 clients have issues yesterday, and it wasn't working on Safari for me. 

    Ah well... seems ok now! 

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey QuietCoyote, thanks for bringing this to our attention.

 

There was no issue reported today actually, are you still having trouble with this?

 

Have you tried opening the transfer using a different browser or a private browsing window, to see if you get a different behavior?

 

Keep me posted please!

QuietCoyote's avatar
QuietCoyote
Helpful | Level 5
4 years ago

Hi Hannah! 

Seems to be working today. Chrome was working yesterday, but I had 2 clients have issues yesterday, and it wasn't working on Safari for me. 

Ah well... seems ok now! 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Happy to see it's working now!

     

    If you come across this issue again, though, do let us know.

     

    See you around the Community!

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