Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

sera-moon's avatar
sera-moon
New member | Level 2
4 years ago
Solved

Trouble installing Dropbox on macOS 12.4

Anyone else having issues with installing Dropbox desktop on macOS 12.4 (Monteray)?   I have successfully downloaded the DropboxInstaller.dmg (940kb), double click to launch and nothing happens? ...
desktop
Install
Mac
  • sera-moon's avatar
    sera-moon
    4 years ago

    😅 RESOLVED, looks like it loaded in the side panel of Finder rather an a new pop up window like most Installation apps 

sera-moon's avatar
sera-moon
New member | Level 2
4 years ago

😅 RESOLVED, looks like it loaded in the side panel of Finder rather an a new pop up window like most Installation apps 

  • amyinseattle's avatar
    amyinseattle
    New member | Level 2
    4 years ago

    Thank you for posting this! I had the same problem and was stumped until I found your post.

  • caryw's avatar
    caryw
    New member | Level 2
    4 years ago

    Hi! I'm also on macOS 12.4, but I don't see a side window popping up when I double click. It's attached to the same finder? Thanks!

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi caryw, could you attach a screenshot or video displaying what's happening when attempting to install the Dropbox desktop application?

       

      This will help me to assist further!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!