Forum Discussion

pdmedia's avatar
pdmedia
Explorer | Level 3
2 years ago

Two step verification codes not being accepted for phone app

I installed the app onto an older Apple SE but that shouldn't matter. Two attempts to complete two-step verification, both 6-digits numbers I received rejected as invalid. Dropbox does not appear to ...
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Mobile
pdmedia's avatar
pdmedia
Explorer | Level 3
2 years ago

I tried replying to your message earlier but it didn't seem to get through. I'm trying to finish setting up the app through my email address and password, but one or both are being rejected as invalid. However I got emails from Dropbox with one-time security codes but don't know where to enter them. I already have a Dropbox account so it seems like downloading the app shouldn't be so difficult.

pdmedia's avatar
pdmedia
Explorer | Level 3
2 years ago

 I forgot to add that the directions for doing a screenshot aren't working or I'm misunderstanding. It's a window that says Cannot Send Mail The user [removed per Community Guidelines] is incorrect. Perhaps it's an internet provider problem as that is not my email address.

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