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Graeme T.1's avatar
Graeme T.1
Collaborator | Level 9
3 years ago
Solved

Ubuntu linux repository failure

I'm updating Dropbox through apt on Ubuntu 22.04, and run my usual command for updating all my packages. This time, I received the following error message:   E: The repository 'http://linux.dropb...
desktop
Error Messages
Linux
  • czchen's avatar
    czchen
    3 years ago

    It works now, but I am not sure why. The following are steps:

     

    * The original not-working configuration are URL: https://linux.dropbox.com/debian, suite: sid.

    * I change URL to https://linux.dropbox.com/ubuntu, and suite to disco, and run `apt update` to test if the problem is in debian repository only. It works.

    * I change URL to https://linux.dropbox.com/debian, and suite to bookworm, and run `apt update` to test if the problem is in sid suite only. It works.

    * I rollback all configuration (URL: https://linux.dropbox.com/debian, suite: sid), and run `apt update`. It works.

     

    I guess maybe some broken configuration is fixed when running `apt update` with new configuration.

     

     

czchen's avatar
czchen
Helpful | Level 5
3 years ago

I have the following error when using `apt update` in Debian sid.

W: GPG error: http://linux.dropbox.com/debian sid Release: The following signatures were invalid: BADSIG FC918B335044912E Dropbox Automatic Signing Key <linux@dropbox.com>
E: The repository 'http://linux.dropbox.com/debian sid Release' is not signed.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey czchen, sorry for the delay here.

 

Would you mind confirming that your device meets the minimum requirements for the Dropbox app and is running on a supported environment?

  • czchen's avatar
    czchen
    Helpful | Level 5
    3 years ago

    The machine fulfill the minimal requirements:

     

    Linux version: Debian trixie/sid

    Dropbox app version: 2023.09.06

    file system: ext4

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi czchen, currently the Linux requirements for the app are Ubuntu or Fedora, not Debian, so the support we can provide is limited for your system.

     

    Have you tried contacting the support team directly in relation to this matter?

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