Forum Discussion

Limitedheadroom's avatar
Limitedheadroom
Explorer | Level 3
2 years ago

Unable to update to Dropbox for File Provider

I am unable to a configure dropbox to work with MacOS File Provider.  I am running MacOS 13.6.3 and have the latest version of dropbox.  On the Sync tab of the preferences Under Dropbox for File Prov...
desktop
Mac
Setting up the apps
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the additional info! Did you check the syncing status of your Dropbox app, and it’s currently up to date?

Limitedheadroom's avatar
Limitedheadroom
Explorer | Level 3
2 years ago

Fully synced, saying all files are up to date, and showing no sync errors.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Limitedheadroom, I'd recommend getting in contact with the support team directly for them to investigate this matter in more detail.

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