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ac1982's avatar
ac1982
Explorer | Level 3
3 years ago
Solved

Unable to use Google Account to log into Droppbox app

Hi. I am unable to use my Google Account to log into Droppbox app, so I can't install it on my PC. I don't have any problem using the same Google account to log into the Dropbox website.    I cli...
account access
desktop
Dropbox Basic
Setting up the apps
  • SeedMadness's avatar
    SeedMadness
    3 years ago

    Hi,

     

    Cheers for the speedy reply!

     

    We are indeed on a Basic Plan and there are currently 3 devices linked to the account.

     

    I've removed one of those devices and I am able to log in and complete the desktop app installation.

     

    Thanks for your help!

ac1982's avatar
ac1982
Explorer | Level 3
3 years ago

I'm happy others find my own thread useful to solve their problem but I'm still stuck, unable to install Dropbox on one of my device. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ac1982, sorry to see that you're still having this issue.

 

When you have a moment, please check my reply to you above and let me know what you find.

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