Forum Discussion

nikodschroeder's avatar
nikodschroeder
Explorer | Level 3
1 month ago

Updating to File Provider API has made my Mac unusable

Hi all, I'm joining the "File Provider API broke my computer" dance and sure wish I had read more in this forum before attempting to update. Dropbox had consistently been using 600-800MB RAM even wh...
desktop
Error Messages
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi nikodschroeder, thanks for bringing this to our attention.

When you mentioned that you've taken some steps to resolve this behavior, have you already tried doing an advanced reinstallation of the desktop app?

You might need to ensure that you opt out of the File Provider option version using the same method you mentioned, if you're not seeing it in the advanced options during the installation.

Keep me updated with any progress!

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