Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
nikodschroeder
1 month agoExplorer | Level 3
Updating to File Provider API has made my Mac unusable
Hi all, I'm joining the "File Provider API broke my computer" dance and sure wish I had read more in this forum before attempting to update. Dropbox had consistently been using 600-800MB RAM even wh...
Megan
Dropbox Community Moderator
1 month agoHey nikodschroeder!
Following up to confirm whether your issue is resolved or if further support is needed. We're here to help either way.
nikodschroeder
1 month agoExplorer | Level 3
Hi Megan, yes, after redownloading all my files, Dropbox appears to be stable.
And yet, this multi-hour saga was a massive waste of my time, and I'm now wondering when the File Provider update will be pushed out without these massive workaround to keep the old API method, thus rendering the software unusable again.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!