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jmshon's avatar
jmshon
Explorer | Level 4
4 years ago

Upgrade your browser to use Dropbox

I tried to log in to the promotion 20GB Dropbox by Dell but I received this message once I clicked right button on the dropbox icon on my Windows 10, which is as follows: Upgrade your browser to us...
desktop
Error Messages
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey superJames, sorry to jump in here, but would it be OK if we reached out via email to have a  further look internally?

 

If so, please respond from the Community profile that's associated with the account and promotion at hand and we'll take it from there. 

brettstur's avatar
brettstur
Explorer | Level 3
2 years ago

I'm getting this error on my Windows 10 machine. Everything has been updated, including any of the browsers I use. My default browser is Vivaldi, but I have changed it to Chrome in hopes of solving this issue. I also use a Windows 11 machine that uses Vilvaldi and did not encounter these issues in setting up selective sync on the windows 11 machine. 

 

What do I need to do to solve this issue. 

  • Stevie D's avatar
    Stevie D
    New member | Level 2
    2 years ago

    Me to, browser up to date, same error!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Stevie D, what browser and OS are you currently running on your machine?

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