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jmshon's avatar
jmshon
Explorer | Level 4
4 years ago

Upgrade your browser to use Dropbox

I tried to log in to the promotion 20GB Dropbox by Dell but I received this message once I clicked right button on the dropbox icon on my Windows 10, which is as follows: Upgrade your browser to us...
desktop
Error Messages
Setting up the apps
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

superjames888, please check your email address, and reply back to my email, when you get the chance.

 

brettstur, can we open a ticket for you too, and send it to this email address?

  • brettstur's avatar
    brettstur
    Explorer | Level 3
    2 years ago

    Yes, please do.  One additional piece of information. On Windows 11, the Dropbox Business app was downloaded and put into place. On the Windows 10 machine, I attempted to download and install the Dropbox Business app, but Dropbox defaulted to installing a version that was not the Business Version. Is it possible that the problem could be the fact that there are two separate versions. 

     

    So again, the issue is that the Windows 10 version will not allow me to select what folders to sync.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you an email brettstur, I'll see you there! 

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