Forum Discussion

Mulherin's avatar
Mulherin
New member | Level 2
10 months ago

Very slow syncing on new Mac

Hi folks, I have a new Mac and have migrated from my old one. Dropbox is set up and indexed. Now I want 200Gb of my Dropbox files on my mac. But the download is very slow and seems to keep stalling...
desktop
Mac
sync
Mulherin's avatar
Mulherin
New member | Level 2
10 months ago

Thanks, Walter. I also put in a support ticket and I am in touch with Steven by email. And, for anyone interested, the first suggestion is to change my settings so I do not use early access (beta) version. We'll see how that goes.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Mulherin thanks for the heads up!

I was able to locate your ticket number on our system.

For your convenience I changed the priority to "High" and also shared our forum thread with the agent helping your case, Steven. 

Feel free to share any update or resolution you have with us here in the Community! 😌

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