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Keith15's avatar
Keith15
Helpful | Level 5
3 months ago

Visiting the Dropbox web page breaks my PC's WiFi.

Application Affected (Dropbox Paper, Dropbox Website) Device (Windows PC) Operating System/Browser (if using the web) (Windows 11, All Browsers) Dropbox App Version (if using the app) (232.4.5...
Web
windows
Keith15's avatar
Keith15
Helpful | Level 5
2 months ago

Hi,

Sorry took me over 20 minutes to access this forum to reply as avast still seems to be fighting with any Dropbox website.

Like Hog Wild​ said contact is needed. 

I've added the following to be full proof in exceptions. However, Avast after restarts or even updating gets rid of the exceptions at some point so the problem comes back:

https://www.dropboxbusiness.com
https://team.dropbox.com
https://accounts.dropbox.com
https://client.dropbox.com
https://www.dropboxstatic.com
https://edge.dropboxstatic.com
https://photos.dropbox.com
https://paper.dropbox.com
https://www.dropbox.com
https://dropbox.com
https://api.dropboxapi.com
https://content.dropboxapi.com
https://notify.dropboxapi.com
https://dl.dropboxusercontent.com
https://dl.dropbox.com

I do not want to have to put all these exceptions back every time so a permanent solution is needed.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey all, thanks for the update! 

    Based on all the necessary info we've gathered, this issue seems to be stemming from Avast, and not us. 

    I'm afraid our hands are a bit tied here in regards to this. 

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

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