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Forum Discussion

Keith15's avatar
Keith15
Helpful | Level 5
3 months ago

Visiting the Dropbox web page breaks my PC's WiFi.

Application Affected (Dropbox Paper, Dropbox Website) Device (Windows PC) Operating System/Browser (if using the web) (Windows 11, All Browsers) Dropbox App Version (if using the app) (232.4.5...
Web
windows
Keith15's avatar
Keith15
Helpful | Level 5
2 months ago

Megan,

This is an unacceptable response as Jeff put well.

The community notified you about this problem, the community investigated the problem, the community then came up with a solution for you. 

And when us paying customers, for a number of years, ask for you to just communicate to another company you say your hands are tied? Please elaborate on this.

Maybe my payment details for the next few months are tied up next time I decide to renew your product. Please respond ASAP with a valid reason .

Keith 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi Keith15, Hog Wild, I've sent you emails individually, please could you reply to them when you get a chance?

  • shoethief's avatar
    shoethief
    New member | Level 2
    2 months ago

    I'm having the same issue described, and am using Avast. It definitely should not be down to the user to make two separate companies talk to eachother. I'd sooner give my money to another product.

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