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johnhalldesign's avatar
johnhalldesign
Collaborator | Level 8
2 years ago

What is the best way to upgrade to Mac Sonoma and Dropbox File Provider?

So been avoiding making any changes for over a year now since things have been working relatively well with the Old Dropbox on two Macs running OS Ventura 13.5, even with the issues around online-onl...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

The best option then would be to first set up File Provider on your current OS, and then upgrade your OS, that way the changes aren't going to happen at the same time. after the upgrade

johnhalldesign's avatar
johnhalldesign
Collaborator | Level 8
2 years ago
Jay wrote:

The best option then would be to first set up File Provider on your current OS, and then upgrade your OS, that way the changes aren't going to happen at the same time. after the upgrade

Thanks, so if I just click "get started" under that notice will it walk me through it automatically?  Any specific issues I should watch out for, and will it need to resync my entire Dropbox on both computers?  I try to keep the majority of files live on both computers rather than "online only", cause I'm kind of old school, and I have enough disk space.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    That's correct, clicking that option will begin the migration. When switching to File Provider, make sure to mark the entire Dropbox folder as available offline, since files will return to being online-only if your Mac runs out of space.

     

    A resyncing of files, or at least re-indexing, is expected, but shouldn't take too long.

    • johnhalldesign's avatar
      johnhalldesign
      Collaborator | Level 8
      2 years ago
      When switching to File Provider, make sure to mark the entire Dropbox folder as available offline, since files will return to being online-only if your Mac runs out of space.

      Thanks, one clarification on the above.  Not sure I want to force EVERYTHING to be available offline, cause i may not have enough space for that.  But I'd like things to stay as they are, so if they are local now, I'd like them to stay that way, but of they are currently online-only they can stay that way.  Will that happen if I don't select the option to make the whole Dropbox available offline?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        As it is, nothing will change on your machine. I just want to point out a change to the syncing on File Provider, as there are three statuses (aside from syncing etc). There is available offline, and online-only, which work like you have now. 

         

        Then there is 'Available', and that has no sync icon at all. Files that are available can be opened and downloaded, but if the Mac is running out of space, those are the files that would be made online-only. You can read up more about it here.

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