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johnhalldesign's avatar
johnhalldesign
Collaborator | Level 8
2 years ago

What is the best way to upgrade to Mac Sonoma and Dropbox File Provider?

So been avoiding making any changes for over a year now since things have been working relatively well with the Old Dropbox on two Macs running OS Ventura 13.5, even with the issues around online-onl...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey johnhalldesign, jumping in here as well, I hope that's alright.

 

Just wanted some clarification on something.

 

You mentioned that on the updated computer, the syncing icon gets stuck on "Syncing..", but then you also mentioned that the Dropbox icon is missing.

 

Are you referring to the Dropbox icon in your menu bar?

 

Would you mind sending some screenshots so we can have a visual of the issue?

johnhalldesign's avatar
johnhalldesign
Collaborator | Level 8
2 years ago

The Dropbox icon in the top menu bar is there.  But previously when I opened a finder window for a folder there was a Dropbox icon at the top of that window where  I accessed version history, and made folders online-only.  I have since found I can access those choices by option-clicking on a folder, and I've tried to use the "make online-only" there but that is totally freezing up syncing too.  So my disk is now so full I can't do anything, and its not letting me make anything online-only cause it freezes syncing.  Totally has made a mess of my whole system, which is why I have avoided doing this for so long. 

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