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Forum Discussion

bri_guy's avatar
bri_guy
Helpful | Level 6
3 years ago

What is this 'cloud only' icon?

I have a file in my Dropbox folder on my Mac that has a "cloud only" icon next to it (see screenshot). What does it mean? It's not one of the icons mentioned at https://help.dropbox.com/sync/macos-sy...
desktop
GUI
Mac
bri_guy's avatar
bri_guy
Helpful | Level 6
3 years ago

"Logging out of the Dropbox app and then back in, caused the folder path to revert to the old one"

 

Yeah, that's exactly what happened - and it shouldn't have.  But it gets weirder: a while after posting my last reply, I noticed a little red alert badge on the menu bar icon. It said that I needed to update the app, and that doing so would move all of my files to a new location as per Mac OS requirements.

 

The thing is, this was already done after the last app update. Why was it asking me to update again? Who knows. But I ran through the update and let Dropbox (once again) move everything to ~/Library/CloudStorage. Everything's working now, so that's good.

 

The weirdest part? The version number of the app is the same after I was told I needed to update. So I "updated" from version 168.4.4802 to 168.4.4802.

 

I guess the lesson learned here is DO NOT LOG OUT OF THE APP, because it doesn't work properly when you log back in.

Eranjes's avatar
Eranjes
Helpful | Level 5
3 years ago

bri_guy yeah totally on your side here. It's super unstable and not really transparent what it's doing. I was able to make this setup process a little bit faster: 

Workaround I found:
When I first only choose one little file to be synced on startup I will get way faster to moving everything to the new directory. After moving this one small file I can then move on to syncing all the files with selective sync and everything will be set up directly in the new cloud storage. Saved me around 20-30 Hours of waiting.

Solution - How I would expect it to be:
I would expect Dropbox on a blank install directly setting up everything in library/CloudStorage which will save a lot of time and also get around a lot of communicative problems prior to the setup.

Can you check if your version is uploading files from the finder correctly? Thats also not working for me right now.

  • bri_guy's avatar
    bri_guy
    Helpful | Level 6
    3 years ago
    Eranjes wrote:


    Can you check if your version is uploading files from the finder correctly? Thats also not working for me right now.

    Yes, uploading is working for me. I just created a file, put it in ~/Library/CloudStorage/Dropbox on my Mac and confirmed that it's visible at dropbox.com.

  • Eranjes's avatar
    Eranjes
    Helpful | Level 5
    3 years ago

    bri_guy , how much files do you have in your dropbox right now? I have more than 800K currently and it looks like it has quite some problems handling this amount.

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