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Lynda C.3
11 years agoNew member | Level 1
Where is the gear icon on my Dropbox desktop app?
Anyone know where to find the gear icon on Dropbox?
I have Windows 10 and finally, finally found the gear icon and preferences. I agree that finding this should have been easier -- it should appear when one clicks the DropBox icon on one's desktop. But it doesn't. I created a very quick and dirty set of 4 screenshots that shows, in a very simple way (which is how I can understand these things) how I got to it. It starts with (1) the "show hidden icons" button that looks like an up arrow, on the lower right-hand corner of my screen (the area known as the "systems tray" - then (2) I clicked the DropBox icon (has a little check-mark on it) - then (3), a little box opens (labeled, "up to date" and lists "recently changed") and, lo and behold, the blasted gear icon appears in the upper right corner of it, so (4) I clicked that and got a dropdown menu that included "preferences." My very amateur set of screenshots is here:
62 Replies
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- wardoverall8 years agoNew member | Level 2
Dang brilliant Alicia E. !!! How did you ever find that blasted little "gear"? Good job!
Thanks,
Ward Overall
- caleythistle8 years agoNew member | Level 2
thank you so much for this valuable information, i was like where the hell is this gear wheel, it's just not user friendly, screen shots worked a treat
- CarolynMello8 years agoExplorer | Level 3
I cannot find the gear icon. Where is it hidden?
- Mark8 years ago
Super User II
Have you read the thread? It has been pointed out numerous times in screengrabs CarolynMello as to where it is.
If you still have issues you need to explain to us in more detail whats happening. - 310EI8 years agoStar | Level 17
CarolynMello wrote:
I cannot find the gear icon. Where is it hidden?
Hello, CarolynMello...
You didn't offer any specifics as to what tools you're currently using, such as; operating system or what type of device (eg: computer, phone or tablet).
As Mark has pointed out... if you read through this entire thread, you'll find 5-different posts with screenshots showing where to find the gear icon.
Please be aware that the gear icon is only visible when you're using the Dropbox Desktop Client.
If you have the Dropbox Desktop Client installed on your computer, then look for the Dropbox Icon in your system tray or menu bar (view directions - be sure to choose your operating system).
After locating the Dropbox Icon, click on it and you'll see the gear icon in the upper right-corner of the Dropbox pop-up window.
If above didn't help you, please do as Mark suggested by giving more information to us so we can assist you further (consider posting a screenshot so we can see what you're viewing minus any sensitive info).
I'm listing the Help Center articles below for your convenience, this way you can read them at your leisure.
HELP CENTER ARTICLES: - ChristineL8 years agoHelpful | Level 5
Most helpful. I did not know what the systems tray was or where it was. Thanks you
- historian16897 years agoNew member | Level 2
Hi. I have the Dropbox app. I have clicked the dropbox icon in the system tray. A window comes up. But there is no gearbox in the upper right hand corner of the window that has opened up. I am running on Windows 10. Thanks.
- Rich7 years ago
Super User II
It's this icon...
- ChristineL7 years agoHelpful | Level 5
I am trying to paste a screen shot, but every time I try, I get the message, "An unexpected error has occurred" with no explanation about what has gone wrong
- ChristineL7 years agoHelpful | Level 5
Try going to "Account". The gear is top left
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