Forum Discussion

Wolf Gottlieb 's avatar
Wolf Gottlieb
New member | Level 1
10 months ago

Why are there no context menus on Mac OS?

as of today on brand new Mac mini m4 pro running 15.3.2 (24D81) withal the lates updates I can right click in finder and share folders like I have been for a decade! what's the fix! seems like this o...
desktop
Mac
DR ATL's avatar
DR ATL
Explorer | Level 4
9 months ago

JaySame issue for me as well and I've tried reaching out to support and no luck with a resolution. I'm running a Macbook Pro M4 2024. All OS is up-to-date. I'm tried re-installing Dropbox desktop app and still doesn't work. Additionally, when I re-installed, it also reset all my files to Zero bytes so in order to attach them to emails, I have to first go into my Finder to open the file before it shows the correct number of bytes. It's very frustrating.

Anything you can do to help? Thanks

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    DR ATL, can you clarify the current syncing status and app version of your Dropbox app? 

    Please also make sure to relaunch your Finder this way, if you haven’t already.

    • DR ATL's avatar
      DR ATL
      Explorer | Level 4
      9 months ago

      Version is v221.453.5365. Syncing status indicates 'Your files are up to date'

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 months ago

        Hey DR ATL!

        It might sound trivial, but have you also tried re-starting your device at all?

        Also, did you relaunch your Finder using the steps that Nancy provided earlier at her response? 

        If this doesn't work either, please try following these steps for an advanced reinstall too. 

        I'll be waiting for your update!

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