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Warren J.'s avatar
Warren J.
Helpful | Level 7
1 year ago
Solved

Why won't the Dropbox icon stay in my menu bar?

Why won't the Dropbox icon stay in my menu bar? How can I get it to stay there?
desktop
Mac
  • Hannah's avatar
    Hannah
    1 year ago

    Hey Warren J., have you tried reinstalling the app (without uninstalling it), to see if the icon gets back in your menu bar?

     

    If it comes back, but keeps disappearing, I would also suggest uninstalling the app, restarting your computer and then reinstalling it.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Warren J., have you tried reinstalling the app (without uninstalling it), to see if the icon gets back in your menu bar?

 

If it comes back, but keeps disappearing, I would also suggest uninstalling the app, restarting your computer and then reinstalling it.

Warren J.'s avatar
Warren J.
Helpful | Level 7
1 year ago

That sounds like a great solution, one that even I can do. I'll try it. Thanks.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Sure thing, Warren!

     

    Let us know if the issue persists.

     

    Have a great weekend!

    • Warren J.'s avatar
      Warren J.
      Helpful | Level 7
      1 year ago

      Maybe I'm wrong. Is the Dropbox icon supposed to STAY in the Menu bar?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Yes, indeed, Warren.

         

        The Dropbox icon is the indicator that the app is working/running and also the place where you can find all your app preferences, etc.

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