Forum Discussion

jeffinbville's avatar
jeffinbville
Explorer | Level 4
2 years ago

Windows (10) keeps telling me that Dropbox wants to change files on my machine

Windows (10) keeps telling me that Dropbox wants to change files on my machine. I get the Account Protection security pop-up window multiple times a day and sometimes there'll be dozens of them in th...
desktop
windows
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Have you given it permission to do the changes?

jeffinbville's avatar
jeffinbville
Explorer | Level 4
2 years ago

As many times as it asks. Which is more than annoying.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jeffinbville - could you send us a screenshot of the notification you mentioned and clarify the Dropbox desktop app's exact status and version as shown in your system tray? 

     

    Did you install it with admin privileges on your machine in the first place?

    • jeffinbville's avatar
      jeffinbville
      Explorer | Level 4
      2 years ago

      It's been installed for years. The version is 200.3.7099 and the security thing it's looking to is: CLSID: {49423331-2B41-4EDE-838E-F8C8F3F6BF62}

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks, jeffinbville.

         

        It seems that you are using the beta version of the app (xxx.3.xxxx), which might not give you the most seamless experience of the app.

         

        Can you turn off the "early releases" option here and then simply reinstall the app from this link and let me know if it helps?

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