Forum Discussion

jeffinbville's avatar
jeffinbville
Explorer | Level 4
2 years ago

Windows (10) keeps telling me that Dropbox wants to change files on my machine

Windows (10) keeps telling me that Dropbox wants to change files on my machine. I get the Account Protection security pop-up window multiple times a day and sometimes there'll be dozens of them in th...
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jeffinbville's avatar
jeffinbville
Explorer | Level 4
2 years ago

It's been installed for years. The version is 200.3.7099 and the security thing it's looking to is: CLSID: {49423331-2B41-4EDE-838E-F8C8F3F6BF62}

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, jeffinbville.

 

It seems that you are using the beta version of the app (xxx.3.xxxx), which might not give you the most seamless experience of the app.

 

Can you turn off the "early releases" option here and then simply reinstall the app from this link and let me know if it helps?

  • jeffinbville's avatar
    jeffinbville
    Explorer | Level 4
    2 years ago

    Okay. All that is done. I guess if you don't hear from me again soon it's been resolved.

    Thanks for your response.

  • jeffinbville's avatar
    jeffinbville
    Explorer | Level 4
    2 years ago

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey jeffinbville. Have you made sure that UAC levels have been set to the default ones? 

       

      If yes, and you’re not on a free Basic account with more than 3 devices currently linked, I’d like you to uninstall and reinstall the Dropbox app as the next step.

       

      Let me know if that fixes the issue.

      • jeffinbville's avatar
        jeffinbville
        Explorer | Level 4
        2 years ago

        This is the only program asking for permissions. Also, I reinstalled last night after two days of NOT getting these messages and now I'm getting them again.

         

        Now, I've told Windows not to alert me when programs make changes to my computer and I'm not comfortable with that. There needs to be a better way.

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