We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jeffinbville
2 years agoExplorer | Level 4
Windows (10) keeps telling me that Dropbox wants to change files on my machine
Windows (10) keeps telling me that Dropbox wants to change files on my machine. I get the Account Protection security pop-up window multiple times a day and sometimes there'll be dozens of them in th...
Nancy
Dropbox Community Moderator
2 years agoHey jeffinbville. Have you made sure that UAC levels have been set to the default ones?
If yes, and you’re not on a free Basic account with more than 3 devices currently linked, I’d like you to uninstall and reinstall the Dropbox app as the next step.
Let me know if that fixes the issue.
jeffinbville
2 years agoExplorer | Level 4
This is the only program asking for permissions. Also, I reinstalled last night after two days of NOT getting these messages and now I'm getting them again.
Now, I've told Windows not to alert me when programs make changes to my computer and I'm not comfortable with that. There needs to be a better way.
- Walter2 years ago
Dropbox Community Moderator
Hey jeffinbville, could you try the offline installer from this page directly and let us know how it goes?
Also, make sure to install it with admin privileges as outlined here.
- jeffinbville2 years agoExplorer | Level 4
I'm sorry, this isn't 1995 when uninstall/reinstall was all the rage. Besides, if you follow the thread it's been done. There's a setting in DropBox that changes something on my machine (most likely a log file or similar) that sets off an alarm that neither of my other two cloud-storage programs do. Now, it hasn't happened in 12 hours so there's hope. But if it continues on I'll need to go back to using Google Drive, and I'm okay with that, it's just not a preference to be with Google as much as I am.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!