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ponge77's avatar
ponge77
Helpful | Level 6
1 year ago
Solved

Windows Explorer gets slow when trying to access Dropbox a local folder in my hard drive.

I use dropbox business for my work and found that when I try to access my dropbox folder or files syned in my pc hdd, it gets significantly slow within certain period of time. I synced dropbox file...
desktop
dropbox business
windows
  • ponge77's avatar
    ponge77
    1 year ago

    Hi

     

    I figured out finally what was the cause of this slowness of my dropbox.

    I traced up on startup application on my pc and found that youtube through web browser I used to play for music caused the video acceleration workload to my poor video card and it ended up slowness of display on dropbox.

    I closed web browser with youtube and the speed of accessing dropbox went up.

    So conclusively its more likely my graphics card problem.

    You can close the case.

    Thank you

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Okay, ponge77, thanks for keeping us in the loop.

 

If anything changes, let us know and we'll continue investigating.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey ponge77, does it help at all if you close the app temporarily, and then try to access your Dropbox content? 

     

    Or do you notice the same behavior? 

    • ponge77's avatar
      ponge77
      Helpful | Level 6
      1 year ago

      It shows the same behavior when I close the app and access the dropbox folders.

      It doesn't help at all.

    • ponge77's avatar
      ponge77
      Helpful | Level 6
      1 year ago

       .

    • ponge77's avatar
      ponge77
      Helpful | Level 6
      1 year ago

      Hi

       

      I figured out finally what was the cause of this slowness of my dropbox.

      I traced up on startup application on my pc and found that youtube through web browser I used to play for music caused the video acceleration workload to my poor video card and it ended up slowness of display on dropbox.

      I closed web browser with youtube and the speed of accessing dropbox went up.

      So conclusively its more likely my graphics card problem.

      You can close the case.

      Thank you

      • matdelahaye's avatar
        matdelahaye
        Explorer | Level 4
        1 year ago

        Hi,

        I have the same symptoms that you describes but your solution doesn't work for me.

        I noticed the problem happened few weeks ago, when I updated my windows from Windows 8 to Windows 10 pro. My DB version is 207.4.5821

        Anyone knows the solution ?

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