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Forum Discussion

Photo O.'s avatar
Photo O.
Collaborator | Level 10
2 months ago

Wrong status icons showing on subfolders set to online only on Windows

Device HP Elite 8200 Operating System/Browser (if using the web) WIndows 10 Pro v22H2 ESO Dropbox App Version (if using the app) (234.4.5905)   See attachment The four subfold...
desktop
GUI
windows
Photo O.'s avatar
Photo O.
Collaborator | Level 10
31 days ago

Does anyone have any update on a solution to this problem?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    31 days ago

    Thanks for the messages. Currently there aren't any solutions in relation to what you're experiencing with the sync icons in Explorer.

    Have you tried contacting the support team from the Dropbox account which you're seeing from Explorer.

    • Photo O.'s avatar
      Photo O.
      Collaborator | Level 10
      30 days ago

      I will go with the multi-folder workaround for now, and contact the support team in the near future

      Thanks

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