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dankleinva's avatar
dankleinva
Explorer | Level 4
3 years ago
Solved

Wrongly backing up to two drives on one PC

On my laptop, I use Dropbox to sync and backup my E: drive. Somehow it also started backing up everything to my C: drive, which has now overflowed. How do I stop the C: drive backup and delete files,...
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  • Walter's avatar
    Walter
    3 years ago

    Hi there dankleinva, sorry to hear you're having issues with this.

     

    Can you please send us a screenshot of what this looks like on your end including the app's status and version as shown in your system tray? 

     

    Also, when you say sync and backup your drive to Dropbox, did you manually move your Dropbox folder to the E drive (or maybe using these steps) or did you actually back it up to Dropbox using the Dropbox Backup feature?

     

    Let us know and we'll take it from there. 

     

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi dankleinva, interesting. Thanks for the info! 

 

At the moment, is there any Dropbox folder on your E: drive? Could you try to sign out of the app, sign in, then repeat the steps to move your Dropbox folder all over again? 

dankleinva's avatar
dankleinva
Explorer | Level 4
3 years ago

Thanks for the suggestion, Megan. This worked, sorta. I'd tried a few times to reset the Dropbox folder to my E: drive, but it kept getting confused. And erasing the C: drive dropbox folder started to erase all my files!

 

So what I ended up doing is this: First, I signed the laptop out of Dropbox, then move the files to a safe backup external drive, then erased dropbox from both my C; and E; drives. I then set up Dropbox anew, and set the E: drive as the home. It seems to work now. *exhales*

 

I appreciate the help from this forum. At the same time, I must express disappointment that Dropbox made it so easy for this problem to occur, and so difficult to remedy it. For what is otherwise a fine program, this seems sadly weak.

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