Forum Discussion

heathersadeg's avatar
heathersadeg
New member | Level 2
1 month ago

"Your device couldn't connect to the server" error on the desktop app

Device iMac 2024 Operating System/Browser (if using the web) Tahoe 26.2 Dropbox App Version (if using the app) v241.4.4853 Syncing Status "Up to date" Question or Issue I recently set up my...
desktop
Error Messages
Mac
heathersadeg's avatar
heathersadeg
New member | Level 2
1 month ago

Hi, Hannah. Yes, the Dropbox website works fine. I have two other computers on the same home network that do not have this issue. Both the Windows laptop and my older iMac can access the Dropbox folders and sync folders and files to offline. It is only this new iMac that is having the problem.

I am not on a coporate network.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey heathersadeg, I’m giving you a nudge here, in case you didn’t see my latest post.

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