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CurlyVole's avatar
CurlyVole
Explorer | Level 4
4 years ago
Solved

"Authorized access token" expiring fast? (Allway Sync problem)

Hello everyone, I'm using a third party software (Allway Sync) to sync files with my dropbox. Since a couple weeks I have the problem that the app loses access to the Dropbox and I need to obtain...
sync
Third Party Integrations
  • Rich's avatar
    Rich
    4 years ago
    CurlyVole wrote:

    Since a couple weeks I have the problem that the app loses access to the Dropbox and I need to obtain a new Authorized Access Token at least once a day.

    Dropbox retired the ability for an app to get a long-lived access token. The app developers will need to update their apps to use short-lived and refresh tokens going forward. Contact the developer and pass them the following link.

     

mayanoglu's avatar
mayanoglu
New member | Level 2
4 years ago

Hi,

I have the same problem with Allway Sync on a Windows 11 laptop. It happens every time I turn my system on.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi mayanoglu, have you tried contacting the developers of the app for further assistance on this matter?

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