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dw23's avatar
dw23
Explorer | Level 4
4 years ago
Solved

Cannot open Google Sheet document on the Dropbox website

Hello all - I have a Google Sheet that i created several months ago.  I have been using it (updates) several times a week.  Today, I am no longer able to open the google sheet.  I keep being direct...
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  • CW11's avatar
    CW11
    4 years ago

    Turning off the DuckDuckGo Chrome extension has allowed my files to load. I'm guessing the latest Chrome update is causing this error. I'm sure they don't like not being able to track everything. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi dw23, does that behavior happen to only one of your Google documents or multiple? 

 

Can you try copying the file and then try to preview the copy?

dw23's avatar
dw23
Explorer | Level 4
4 years ago

Hi  Megan  and Hannah 

 

This behavior (inability to open the documents) is happening to all of my Google documents - Google Sheets and Google Docs.  I cannot open any of them any more.  I copied the files and I cannot open in Preview or just open as regular.

 
I already lost 2 days not being able to use any of my notes that took me weeks to create.   I am at a complete loss as to what to do, or why this started happening just a day ago?  

Is there any way to get these docs back?     
 
thanks for any help, advice, suggestions...
 
  • dw23's avatar
    dw23
    Explorer | Level 4
    4 years ago

    Also....

    I just tried to create a new Google Sheet.  It only takes me to that sign-in page again.  However, i noticed that after that...it does create an Untitled.ghseet in my dropbox sync folder on my mac.  But that cannot be opened either.  sigh

     

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