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DieBaum's avatar
DieBaum
Helpful | Level 6
3 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
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Microsoft
Microsoft Office
Mobile
Enrico62's avatar
Enrico62
Explorer | Level 4
3 years ago

The files has been created by excel app .

The file are in a shared folder 

The problem has been started yesterday afternoon , on my mobile phone and on the tablet in the some time.

Tryed to uninstall both , dropbox and excel , reboot the tablet , installed the Apps , some problem . 

Thanks 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Enrico62, sorry to jump in here, but since you mentioned a tablet, could you clarify the size of its screen for us?

 

For Android tablets with screens larger than 10.1", an Office 365 subscription is also required to edit Office files stored in Dropbox Basic, Plus, and Professional accounts.

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