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DieBaum's avatar
DieBaum
Helpful | Level 6
2 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Error Messages
Microsoft
Microsoft Office
Mobile
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi J2Harrell, let's jump right into this! 

 

Do you also have an Android device, which you're using when you're trying to open your Word files? If so, what is the OS of the device?

 

Also, does this happen with all of your Word documents?

 

Let me know more!

Trush861's avatar
Trush861
Helpful | Level 5
2 years ago

I am having the same issue with my tablet, Galaxy Tab A8 version 13, dropbox version 320.2.10, MS Word 1.0.1 (16.0.16130.20188). 

Have uninstalled, signed out back in, updated everything, will save onto the device and one drive but not dropbox.

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