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Forum Discussion

DieBaum's avatar
DieBaum
Helpful | Level 6
3 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Error Messages
Microsoft
Microsoft Office
Mobile
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi J2Harrell, let's jump right into this! 

 

Do you also have an Android device, which you're using when you're trying to open your Word files? If so, what is the OS of the device?

 

Also, does this happen with all of your Word documents?

 

Let me know more!

J2Harrell's avatar
J2Harrell
Explorer | Level 4
3 years ago

The device is Samsung Galaxy Tab 2 with latest android updates.  It happens with all my word files or if I create a new word doc.

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