Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Further update.
Open and edit the file in Dropbox, then Save As to OneDrive.
It seems to work that way round.
I remember having to do this with Office 365 some time ago, then it seemed to resolve itself.
I can save the files to OneDrive without any problems.
Still doesn't work in Dropbox....
I need Dropbox though due to regulations at work.
- Hannah
Dropbox Community Moderator
Hey everyone.
After looking into this, we believe that this is an issue with the Office 365 app, rather than Dropbox.
We suggest you contact Microsoft Support for more info and a resolution.
Once you have more info from Microsoft, please keep us updated.
Thanks.
- I agree but so far they've been of no help.
- I wonder if this is a microsoft-samsung issue, since I see others with Samsung devices having the same issue.
I think you guys should contact Microsoft not us as this is no longer a user level issue. This is an issue between companies agreeing to integrate with each other.
Hey,
I open a thread like a bit more then 4 weeks ago, and try to explain that I think there the same, and got nearly the same answer. I think they are doing there best to fix the issue with Microsoft (MS), otherwise it can be just a question of time until the costumers (how pays for a service) will find other solutions or leave.At a economical perspective it will be helpful for Dropbox and MS to find a solution otherwise this small issue can be on a long period an impact for the relation to the costumers, so it is just a matter of time. Let us hope it will be just a matter of time that it will be solved between both companies.
I wish everybody a nice evening.
Best
TH
- I don't think you do understand the problem at all. 🤦 Or at least the issue that we're really having coz you're asking us to contact Microsoft. It's an integration problem with you guys. So you should contact them not us as they won't entertain us with this issue at all. Why is it only Dropbox that we're having issues with and not with other cloud storage in the first place? You should escalate it to the higher level who could reach out to MS.
