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Forum Discussion

DieBaum's avatar
DieBaum
Helpful | Level 6
3 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Error Messages
Microsoft
Microsoft Office
Mobile
Willem3's avatar
Willem3
Explorer | Level 4
3 years ago

I resolved the problem. As far as I remember I resolved it by removing and reïnstalling the dropbox and microsoft office app. After that I selected the word app in the office app and put it in the startpage. Here I made dropbox a new location. Despite the fact that I have a glasfiber internet connection there are times that the dropbox connection is too busy. In that case I get 'read only' warnings. I resolved this bij being more patient.         

dluptonmd 's avatar
dluptonmd
Collaborator | Level 9
3 years ago
Those steps didn't work for me. What about others on this thread? Comment if you can.

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