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bareloved's avatar
bareloved
Explorer | Level 3
3 years ago

Dropbox completely freezes macOS finder

Hi, 

I'm having a problem with the Dropbox app integration even since updating to the latest macOS version 173.4.6706.

I cant use the finder, it's frozen, Dropbox is stuck on "Starting...".

I tried restating the mac, I tried signing out and back in.

Anyone else had this problem?

desktop
Mac

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey bareloved, sorry to hear about this.

     

    Do you happen to be running an antivirus or a firewall on your computer that could be causing issues?

     

    If so, you could temporarily disable them and try again.

     

    If the app gets stuck again, please send us a screenshot of its status as shown in your menu bar, so that we can have a visual too.

     

    Thanks!

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