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Philip Wade
2 years agoCollaborator | Level 10
Dropbox Integration with Zoom deprecated.
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox automatically as usual which led me to investigate with both Zoom and Dropbox. I was just informed of the decision on Dropbox Chat. Apparently, I was supposed to have received an email but I can't find one and don't delete such things.
I was advised to report the issue/complaint here. The solution offered was download and Re-upload to Dropbox which I know will work (because I used to do that years ago) but when I have multiple Zoom Sessions in one Day and there isn't time between meetings to do this this is a lot of extra work for something that prior to this change was automatic. I wonder how many others are affected by this and are just as mystified as I am? I may have to consider other options to Dropbox though need to investigate these. Thanks.
Update 15th February 2024: Given the growing interest in this post and issues it is causing I have now put forward it's reinstatement here: https://www.dropboxforum.com/t5/Dropbox-ideas/Please-reinstate-integration-with-Zoom/idi-p/751519#M82875
Note: Rich a Super User II advise only one post and for others to LIKE and support it and comment otherwise it won't work.
@Mark, @bblu2095, @BHappy, @Chriskynka, @marosner, @yw40, @Rockeye , @MovingMary , @nsrubio you have all been tagged in the 'NEW IDEA post link above so hopefully you will see this or the NEW IDEA post or both. Thank you. Philip Wade
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
104 Replies
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- nsrubio2 years agoHelpful | Level 6And the same for me. I see one of the reply’s here that zoom has been reactivated- yet when I go to Dropbox , zoom is not here for me nor can I find it in a search for the apps to reinstall it.
- Philip Wade2 years agoCollaborator | Level 10
skmartin108 that might be it. Let's hope it gets clarified.
- skmartin1082 years agoHelpful | Level 6
I'm wondering if it's because when I thought there was a syncing issue I deleted zoom hoping to immediately reinstall it and it was no longer there.
- Philip Wade2 years agoCollaborator | Level 10
Hi skmartin108 mine is showing as connected here but not working from a test this morning. I am awaiting a reply from Sam DBX on this.
Currently can't locate the App Centre but I know I have done before! - skmartin1082 years agoHelpful | Level 6
Hi Sam,
I searched for Zoom in the Dropbox App Center again this morning, and am not finding it. Can you please let us know how to re-activate the integration?
- Philip Wade2 years agoCollaborator | Level 10
Thanks for this celebratemercy I've been away for a week and now it looks like its been reinstated following my original posts and support from folk like you one here. It's very good to know of this alternative.
- Philip Wade2 years agoCollaborator | Level 10
Thank you for listening Sam DBX this is good news.
However, I have done a test this morning and it did not work. It was a short 1 minute test with just me and in the past these have always been recorded in both Zoom and integrated to Dropbox with an email notification from both saying the recording is now available. I go the Zoom email immediately. No sign of one from Dropbox or the recording and this was at leat 1.5 hours ago now.
When I first identified the issue and reported it to Dropbox one of things I did was to disconnect and re-connect to see if that fixed (this was before I had discovered it had been deprecated). It was connected during the test and so wonder what your advice would be.
Thank you. Philip - Sam DBX2 years ago
Community Manager
Hi there bblu2095, yes, you should still have access to all the features you had before, including setting up Dropbox as your save location for Zoom recordings.
- skmartin1082 years agoHelpful | Level 6
When I search for Zoom in the App Center it does not come up. Can you please let me know where to find it?
- bblu20952 years agoCollaborator | Level 9
Can you clarify what you mean by the "Zoom integration within Dropbox"? Does this still include the feature where Zoom recordings saved to the cloud are automatically copied to Dropbox?
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