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Philip Wade's avatar
Philip Wade
Collaborator | Level 10
1 year ago
Solved

Dropbox Integration with Zoom deprecated.

I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    1 year ago

    Hi everyone,

    Thanks for your feedback regarding this.

    The Zoom integration within Dropbox is active and working normally for all users.

    If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

    Thank you,

    Sam

Philip Wade's avatar
Philip Wade
Collaborator | Level 10
1 year ago

Thank you for listening Sam DBX this is good news. 

However, I have done a test this morning and it did not work. It was a short 1 minute test with just me and in the past these have always been recorded in both Zoom and integrated to Dropbox with an email notification from both saying the recording is now available. I go the Zoom email immediately. No sign of one from Dropbox or the recording and this was at leat 1.5 hours ago now.

When I first identified the issue and reported it to Dropbox one of things I did was to disconnect and re-connect to see if that fixed (this was before I had discovered it had been deprecated). It was connected during the test and so wonder what your advice would be.

Thank you. Philip


 

Philip Wade's avatar
Philip Wade
Collaborator | Level 10
1 year ago

Hi skmartin108 mine is showing as connected here but not working from a test this morning. I am awaiting a reply from Sam DBX on this.

Currently can't locate the App Centre but I know I have done before! 

 

  • skmartin108's avatar
    skmartin108
    Helpful | Level 6
    1 year ago

    I'm wondering if it's because when I thought there was a syncing issue I deleted zoom hoping to immediately reinstall it and it was no longer there. 

    • Philip Wade's avatar
      Philip Wade
      Collaborator | Level 10
      1 year ago

      skmartin108 that might be it. Let's hope it gets clarified.

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