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Dropbox Integration with Zoom deprecated.
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
Sam DBX
Community Manager
Community ManagerHi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
Thank you for listening Sam DBX this is good news.
However, I have done a test this morning and it did not work. It was a short 1 minute test with just me and in the past these have always been recorded in both Zoom and integrated to Dropbox with an email notification from both saying the recording is now available. I go the Zoom email immediately. No sign of one from Dropbox or the recording and this was at leat 1.5 hours ago now.
When I first identified the issue and reported it to Dropbox one of things I did was to disconnect and re-connect to see if that fixed (this was before I had discovered it had been deprecated). It was connected during the test and so wonder what your advice would be.
Thank you. Philip
Hi skmartin108 mine is showing as connected here but not working from a test this morning. I am awaiting a reply from Sam DBX on this.
Currently can't locate the App Centre but I know I have done before!I'm wondering if it's because when I thought there was a syncing issue I deleted zoom hoping to immediately reinstall it and it was no longer there.
skmartin108 that might be it. Let's hope it gets clarified.
- I have been informed by Dropbox support staff that this information posted by Sam is inaccurate.
They have confirmed that the integration was removed Feb 5th.Kathryn Jones that's the information (it's removal on 5th February) I was given when I first created this thread after having been informed of the same thing on or about the 8th. I was advised to create a thread here (see top post and subsequently another one in the I have an idea section - linked in that post). In theory, at least, Sam DBX was responding to issues raised informing us it had been reinstated.
What was clear at the outset is that the support team (whom you spoke to) did not know about the Deprecation at the time and some still didn't several days later. Zoom support were also unaware.
One hopes that the post here was a response to the concerns and issues raised and that the support staff have once again not been informed of plans to reinstate but of course there's no guarantee that its this! At present I have no idea whose information to trust!- Sam DBX
Hi all,
Just to clarify, although the deprecation was announced on February 5th, this integration will still be available. We're currently working on restoring Zoom into the App Center, and we'll keep you posted once we have more info.
Sam
