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HAK3's avatar
HAK3
Helpful | Level 5
4 years ago
Solved

Dropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others

I'm using both Dropbox and Google Drive for different folders on my Mac.  If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on th...
desktop
Mac
Third Party Integrations
  • Edouardd's avatar
    Edouardd
    3 years ago

    Hannah :

    I solved the problem.

    I performed a thorough uninstallation, deleting files and folders one by one, being very meticulous. Despite having uninstalled it and installed the current version, I discovered some remnants of the beta version.

    Then I was asked to install Dropbox for macOS on File Provider.

    After doing so, everything worked perfectly.

    So, the issue was caused by a faulty uninstallation of the beta version.

    Please, use this info to help others.

    Edouard

chris chris chris's avatar
chris chris chris
New member | Level 2
3 years ago

Hi my dropbox version is v174.4.5852 and it says that my files are all up to date. I just upgraded from a macmini (which had no issues), to a new macbook pro laptop and have now encountered this issue. Another member from my team is also experiencing the same issue of missing dropbox icons. 

 

My MacOS is 13.3.1. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional information chris chris chris - much appreciated.

 

Are you running any 3rd party apps that  might be monitoring your files such as antivirus, syncing or backup programs or apps?

 

If so, you might want to have a look at this discussion too. 

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